GDPR, Privacy and Cookie Policy

This privacy policy sets out how ISO Can Do uses and protects any information that you give when you use this website.

ISO Can Do is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ISO Can Do may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Effective from January 2018

What We Collect

We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

GDPR Policy

We take data protection very seriously here, and as such we like to ensure we protect your data as if it was our own data.

We have reviewed our data collection and retention policy in line with the General Data Protection Act (GDPR) and have created this section to give you an overview of our policy.

If you are a customer or supplier, we will have your data stored in a number of other places for the purposes of invoicing, paying bills and delivering projects. This page relates specifically to the marketing data collected via this website or our marketing events, please contact info@isocando.com if you need further information.

Information Collected

We collect personal data from visitors to the website through the use of online forms, the contact us page and modals. We collect your details when you email us with an enquiry. We may have also collected your details when we met you at an event or you attended to one of our training sessions.

When you submit your data to us, either through the website, by email or in person, this is collected by Hubspot, Our Customer Relationships management system (CRM) and is used by us in a variety of ways, specifically;

  • Providing information about products and services

  • Providing and personalising our services

  • Dealing with your enquiries and requests

  • Administering membership of our newsletter

We aim to ensure that it is perfectly clear what you are opting into and you will have given us full consent for us to use your data.

More generally, we do not pass on our data to any third party. If you have attended a workshop, downloaded a content offer or asked to subscribe to our newsletter, then we collect your name and email address and use this to send out news and information from ISO Can Do. You can unsubscribe from our mailing list by emailing info@isocando.com

Where your data is stored

Hubspot is our CRM and collects and stores your data. In this instance, Hubspot is the data processor and ISO Can Do is the data controller.

Hubspot is a cloud-based provider with a significant European customer base and impressive commitment to GDPR.

Disclosure, opt out and deletion of your data

Disclosures

We will not share your data with third parties unless we are obliged to disclose data by law, or the disclosure is necessary for purposes of national security, taxation, and criminal investigation, or we have your consent.

Want more information?

You have the right to see the data we have collected about you. If you have any requests concerning your personal information or any queries with regards to these practices please contact info@isocando.com

Opt out

If you would like to opt out of receiving marketing emails or newsletter communication from us. Or would like to change the media that we use to contact you, for example changing from email to post mail, please contact info@isocando.com

Data retention & deletion

Our policy is to retain data for two years, if we have not had any contact with you for over a two year period then we will delete our records of your information from our database. If you would like your data removed sooner please contact info@isocando.com

Data capture information

We will send you information according to the preferences you submitted via our online forms. If you would like to change these preferences at any point, please email info@isocando.com

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Google Analytics

We use Google Analytics (GA) to capture our user’s journey, including information such as, the average time spent on our website, and what content our users find interesting. We do not obtain any personal information through the use of GA.

If you have any questions or require any clarification on how we use GA, please contact us via email at info@isocando.com

Contact us

If you have any questions or concerns regarding our GDPR policy you can contact.

In addition to the above, we collect anonymous data information automatically about your visit to our website through cookies. Please see our Cookies Policy for more information. This does not fall within the remit of GDPR but it is very important.

Amendments

Please, note that this privacy policy is subject to change from time to time, so we recommend checking in from time to time to check on our policies.

Let's Connect

Email: info@isocando.com

Phone: 353-214-651-000

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